How we collect, use, and protect your information
This Privacy Policy describes how He5 Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, use our services, or purchase our products. We are committed to protecting your privacy and handling your data with care and transparency.
Effective Date: September 25, 2025
We collect information in several ways to provide and improve our products and services. The types of personal information we collect depend on how you interact with us.
When you visit our website, we automatically collect certain information about your device and browsing activity.
We may receive information about you from third-party partners and services, such as analytics providers (e.g., Google Analytics) and social media platforms, to help us understand user behavior and improve our marketing efforts.
We use the information we collect for the following purposes:
To deliver the products, services, and subscriptions you have purchased, manage your account, and process transactions.
To analyze how our products and website are used and to develop new features, services, and content.
To send you service-related notifications, updates, security alerts, and customer support messages.
To send you promotional emails, newsletters, and marketing materials about our products and services that may be of interest to you. You can opt-out of these communications at any time.
To protect our website and services from fraudulent activities, unauthorized access, and other security threats.
To comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only for the purposes outlined in this policy.
We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, website analytics, and customer support. These partners are legally bound to protect your data and are not permitted to use it for any other purpose.
We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner as part of the transaction.
We are committed to protecting your personal information. We use a variety of security measures, including encryption, firewalls, and secure access controls, to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you.
You have the right to request the correction of any inaccurate or incomplete personal information.
You have the right to request the deletion of your personal information, under certain conditions.
You have the right to object to our processing of your personal information, especially for direct marketing purposes.
You have the right to request that we transfer your data to you or another organization, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, in accordance with applicable law.
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites, and we encourage you to read the privacy policies of any third-party websites you visit.
Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us, and we will take immediate steps to delete the information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top.
Current Policy Version: Effective September 25, 2025