Terms of service for using our products and services
Please read these Terms & Conditions ("Terms," "Terms of Service") carefully before using the he5.in website and any products or services provided by He5 Solutions ("us," "we," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Last Updated: September 25, 2025
Refers to all products, services, and content offered by He5 Solutions, including our website (he5.in), software, technical products, and consulting services.
Refers to the individual, company, or organization accessing or using the Service.
Means the unique account created for you to access our Service or parts of our Service.
Refers to all text, data, information, graphics, images, audio, video, and any other material displayed on or available through the Service.
To use our Service, you must be at least 18 years old and have the legal capacity to enter into a binding agreement.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
You must provide accurate, complete, and up-to-date registration information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
The Service and its original content (excluding user-generated content), features, and functionality are and will remain the exclusive property of He5 Solutions and its licensors. The Service is protected by copyright, trademark, and other laws of India and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of He5 Solutions.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms.
You agree not to use the Service:
Any software provided is licensed, not sold. Your use is subject to the terms of the End-User License Agreement (EULA) which will be presented to you at the time of purchase or installation.
The scope of work, project deliverables, payment schedules, and any specific terms for professional services will be detailed in a separate, formal agreement signed by both parties.
All subscription fees are billed on a recurring basis as outlined in the subscription plan you select. Your subscription will automatically renew at the end of each billing cycle unless you cancel it.
You agree to pay all fees and charges associated with your use of the Service. All prices are subject to change upon a 30-day notice from us.
Unless otherwise stated, all payments are due upon receipt of the invoice. Overdue payments may be subject to interest at a rate of 1.5% per month or the maximum rate permitted by law.
Our Refund Policy is located at Refund Policy and is an integral part of these Terms.
The Service may contain links to third-party websites or services that are not owned or controlled by He5 Solutions. He5 Solutions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We may terminate or suspend your Account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or follow the formal cancellation process outlined in your specific service agreement.
You agree to defend, indemnify, and hold harmless He5 Solutions and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
In no event shall He5 Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Tamilnadu, India.
You agree to first attempt to resolve any dispute amicably and in good faith before initiating any formal legal proceedings.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Current Terms Version: Last Updated September 25, 2025